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Terms & Conditions

Conditions of Sale

Ordering & Payment




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Privacy Policy

Cookie Policy

Use of Our Website



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"We/Us/Our/Kitty Riddles Ltd." means Kitty Riddles Ltd; "Conditions" means these terms and conditions; "Goods" means a product displayed for sale on the Website or any marketing material owned by Kitty Riddles Ltd.; "Website" means the website located at or , or any subsequent URL which may replace these; "You/User" means a user of this Website and/or a customer or client of Kitty Riddles Ltd; “PayPal” means PayPal (Europe) S.à r.l. & Cie, S.C.A.;”Sage Pay” means Sage Pay Ltd.

Kitty Riddles Ltd is a registered company in England and Wales, Company Number 8802922, trading from the United Kingdom.

Availability of the Goods

All items are subject to availability.

If for any unforeseen reason that We cannot complete the order (for instance, a stock shortage, inability to obtain payment, product description fault, etc.) We will contact You to offer to either cancel the order or to supply an alternative or substitute product (for instance, to offer a different selection of ‘pack of sweets’). We will not supply substitute products without contacting you first.


Unless otherwise specified, prices payable for the Goods are exclusive of delivery and shipment charges. The cost of delivery and shipment will be indicated during the checkout process for orders being placed utilising our on-line ordering facility, or provided separately when orders are being placed via e-mail, telephone, or in person.

We have the right at any time to revise our prices.

On-Line Orders Via Our Website Shopping Cart

ON-LINE ORDERS VIA OUR WEBSITE SHOPPING CART must only be placed by persons aged eighteen (18) or over and with full legal capacity, and that by using the on-line payment facility, that you confirm you have the right of use of any payment choice that you select as the method of payment. We cannot accept any liability for payments made by persons who do not have the right of use for the payment method used. By proceeding with the checkout process you are deemed to confirm that you meet these requirements and conditions.

On-Line Payment and Transaction Security

Kitty Riddles Ltd are responsible for the payment transaction.

To help protect your personal and payment details, we utilise several security tools.

The Kitty Riddles shopping cart utilises SSL secured pages and data transfer links.

Payment may be made using VISA/MAESTRO Debit Cards, VISA/MASTERCARD/AMERICAN EXPRESS Credit Cards or PAYPAL.

Kitty Riddles shopping cart payment transactions use Sage Pay to collect/process transaction information. Debit/credit card details are entered on secured pages and transferred using SSL. CARD Payments also utilise CVC2 (card validation code) / CVV2 (card verification code) and AVS (address verification) checks to protect your card from being used fraudulently. 3D Secure verification is deployed for MASTERCARD & VISA Card transaction.

Kitty Riddles Ltd. do not record or keep records of your bank/debit card/ credit card details unless specifically agreed by you for future payment processing. With regard to Sage Pay PayPal, please refer to our Privacy Policy.

The confirmation that the payment has been authorised is made on-line, and your credit/debit card will be charged when the order processing and card transaction is accepted. Goods will not be delivered unless payment is received in full.

Telephone & In-Person Payment and Transaction Security

Payment may be made using VISA/MAESTRO Debit Cards, VISA/MASTERCARD/AMERICAN EXPRESS Credit Cards, PAYPAL or CASH payments.

For Debit and Credit Card payments, to protection for our customers, all payments utilise PIN protection for in-person payments, and for telephone card not present payments, CVC2 (card validation code) / CVV2 (card verification code) security and postal address security is utilised.

Your credit/debit card will be charged at the time when your order payment is processed.

We do not offer any credit facilities. Goods will not be delivered unless payment is received in full.

Also refer to the our Terms & Conditions for all the related additional policies.

These terms and conditions shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English courts.

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